FREQUENTLY ASKED QUESTIONS
Duration of the layer of lubrication may vary to circumstances. However we have developed each and every products to optimally adhere to the surface. Our lubricants protect surfaces against rust and erosion. Our lubrication is at least 20 times stronger than regular lubricants!
Our standard delivery time is max. 5 working days. However some products may deviate from this standard time, whenever this happens, it will always be mentioned on the product page. Expected delivery dates will be updated on a daily basis. That being said, over the years we delivered 99,2% of all orders within 3 business days.
Our fulfillment partner receives orders within 2 business days (Mon-Fri), a timeline which does not include Weekends or Holidays. Please remember that the delivery of your order is the responsibility of the shipping carrier. Once a package leaves our fulfillment center, you must reach out directly to the shipping carrier selected during checkout to resolve delivery issues. You should have your tracking number ready when reaching out to the shipping carrier. We try to make every shipment work, however since quantities can be large, shipping costs can increase. Especially for goods that include danger symbols, shipping costs can be very high.
Our shipping rates vary from country to country and from quantity ordered. We'll get you the best estimate at checkout. If you have any questions regarding shipping rates, please contact us at firstname.lastname@example.org. We ship for free within The Netherlands, Belgium and Germany! We offer free shipping on orders over €200 internationally.
We only source ingredients from socially responsible businesses with ethical manufacturing practices. After selecting premium ingredients we develop and produce all products in our own laboratoria following strict guidelines. All processes are continuously checked by our quality control team and follow regulations from our certifications. Our products are manufactured in the Netherlands.
We try to ship everywhere. However some countries may be restricted by law. Those are countries we know are outside our control restricted to deliver to by law:
Afghanistan, Albania, Algeria, Angola, Armenia, Azerbaijan, Barbados, Belize, Bermuda, Bosnia And Herzegovina, Brazil, Cayman Islands, Chile, China, Colombia, Congo (Democratic Republic), Dominican Republic, Ecuador, El Salvador, Faroe Islands, Fiji, Gambia, Georgia, Samoa, Ghana, Gibraltar, Greenland, Honduras, Iceland, Jamaica, Lithuania, Madagascar, Malawi, Martinique, Mauritius, Mexico, Moldava Republic Of, Montenegro, Morocco, Mozambique, Namibia, Panama, Reunion, Russia. San Marino, Senegal, Seychelles, Sierra Leone, St. Kitts And Nevis, St. Lucia, Tanzania, United Republic Of, Togo, Trinidad And Tobago, Tuvalu, Uganda, Ukraine, Uzbekistan and Zambia. Cuba, Iran, Indonesia, China, Libya, North Korea, The Balkans, Cote d'Ivorie, Congo, Iraq, Liberia, Sudan, Syria, Zimbabwe, Micronesia, Palau, Palestine, Saint Pierre, Pakistan, Lebanon, Nigeria, Romania, Belarus, Miquelon, Tukmenistan.
As a professional at an industrial plant you often use highly concentrated and harmful maintenance products. Harmful for the environement and also for yourself. We develop every product with care for environement and safety. We create concentrations and liquids that have optimal effect with limited harm to you. Not important? We think it is. We also believe that the trend of restricting harmful products will continue to grow. Future governments will limit harmful products even further, to reduce environmental well known issues and improve safety for professionals.
You can ask for your MSDS sheet in our live chat or email us at email@example.com.
Yes, once your order has been shipped you will be sent an email with a link to your personal tracking number. You can access this page at any time.
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